Make sure your products meet all of the stipulations to qualify for free shipping! We usually offer free shipping over a certain amount (ex: Free ground shipping on purchases over $100) and possibly for certain products. Check the top banner of the website to find out what the current shipping deal is.
If you think your purchase meets the free shipping qualifications but still are not given the free option, please contact us using our Help Form and we will resolve the issue.
One-Click Rooms: Given the size and volume of the One-Click Rooms, we are unable to offer free shipping for these purchases. Instead, we offer a discounted flat shipping rate of $49.99.